Here are our confirmation processes:


  • IMMEDIATE CONFIRMATION
  •  Day 1 - Order placed by a customer on your store
  •  Day 2 - Order confirmation starts via call and text starts
  •  Day 3 - Confirmed order will be processed (if items are not on hand then processing will take an additional 2-5 days)
  •  Day 4 - Tracking number added
  •  Day 5 till successfully delivered or RTS'd - close monitoring of the delivery status of orders


UNRESPONSIVE CUSTOMER


  •  Day 1 - Order placed by a customer on your store
  •  Day 2 to 4 - Order confirmation starts via call and text starts (we attempt for 3 consecutive days)
  •  Day 5 - Confirmed order will be processed (if items are not on hand then processing will take an additional 2-5 days)
  •  Day 6 - Tracking number added
  •  Day 7 till successfully delivered or RTS'd - close monitoring of the delivery status of orders


FAILED CONFIRMATION


  •  Day 1 - Order placed by the customer
  •  Day 2 to 4 - Order confirmation starts via call and text starts
  •  Day 2 to 4 - Order is canceled