Order Processing

Learn how OJMD processes your orders

Can I View My Confirmed Orders?
Yes. You can view confirmed orders via your dashboard. Please see the screenshot below 
Tue, 25 Aug, 2020 at 8:58 PM
What Is "Fulfilled" Orders?
When an order is marked as fulfilled, It means that we have processed and shipped that order and that your tracking number is now available in your dashboar...
Mon, 12 Oct, 2020 at 1:09 PM
What Does "In Progress" Means?
When an order is marked as "in progress" it means that your order has been fulfilled shipped out and tracking number is available in your dashboar...
Thu, 27 Aug, 2020 at 2:03 AM
How Can I Fulfill OJMD Order?
Once your tracking number is available. You will get an email and you are required to login to your app. Once logged in, Go to fulfilled orders and you will...
Mon, 12 Oct, 2020 at 1:09 PM
Can I See My "Fulfilled" Orders?
Yes, You can view this in your dashboard. Please see the screenshot below
Thu, 27 Aug, 2020 at 2:05 AM
Can I Cancel An Order?
Yes, you can cancel an order and it will be reflected in your Shopify dashboard and it will be reflected in your dashboard asap. You have only 24hrs to canc...
Thu, 27 Aug, 2020 at 1:45 AM
Can I See My Cancelled Order?
Yes, You can view cancelled orders in your dashboard and also the reason it was cancelled. 
Tue, 25 Aug, 2020 at 9:04 PM
Can I Process or Fulfill My Own Order With My own Products?
Yes, you can. OJMD app will only recognize the products that were imported via the app. It will not extract, fulfill or recognize any order that is not from...
Thu, 27 Aug, 2020 at 2:04 AM
Can I Skip Order Confirmation?
Skip confirmation is when you do not want OJMD to confirm any of your order. This means we will ship your order as soon as possible subject to stock supply....
Sat, 29 Aug, 2020 at 3:19 PM
Can I Ask OJMD To Confirm Only Selected Orders?
No, that is not possible with us.  It is either you are skipping confirmation or your are under FORCE confirmation 
Sat, 29 Aug, 2020 at 3:20 PM