The fulfillment fee covers the services that we offer when your order comes. From packing to logistics and returns. 


  1. Confirmation: Our staff will call the customers and confirm your orders if you opted in for this option
  2. Quality Check: We check the item for a proper quality standard
  3. Packing: We pack your items properly and bubble-wrap it. 
  4. Shipping: We send it out to the courier
  5. Tracking Updates: We send tracking updates to the customer 
  6. RTS Management: We accept and store your RTS in our warehouse 
  7. Replacement Management: We also help to manage your replacements of damaged items or wrongly delivered items. This will be reshipped and no extra fees charged for replacements