Fulfillment / Service Fees

Understand what fees are charged during fulfillment

What Is OJMD Fulfillment Or Service Fee?
Our fulfillment or service fee also known as OJMD fee is a few we charge for processing your order. This fee is charged per order. 
Sat, 22 Aug, 2020 at 4:30 PM
Do I Need To Pay The Fulfillment Fee Upfront?
No, there is no upfront payment required for the fulfillment fee for COD orders.  However, if you accepted payment from your customers upfront. You will be ...
Mon, 21 Sep, 2020 at 3:55 PM
When Do I Pay For The Fulfillment Fee?
The fulfillment fee is charged ONLY when an order is processed. That means when your order is confirmed and shipped out. That is when we will charge the ful...
Sat, 22 Aug, 2020 at 4:35 PM
How Do I Pay For The Fulfillment Fee?
You are not being asked to pay for the fee in terms of charge or credit charge. The fulfillment or service fee is deducted from your payout for the week. Th...
Sat, 22 Aug, 2020 at 4:36 PM
Is The Fee Charged On Cancelled Orders?
The fulfillment fee is charged on processed orders. If OJMD has shipped your orders and the customer canceled the order while it is in transit, The fulfillm...
Sat, 22 Aug, 2020 at 4:38 PM
How Much Is The Fulfillment Fee?
Starting September 1, 2020. The OJMD fulfillment fee will be ₱ 99 pesos per order + VAT
Fri, 30 Oct, 2020 at 1:55 AM
What If I Have Multiple Items In One Order?
The fulfillment fee is charged per order regardless of the number of items in the package. If your customer places an order #10001 and this order has 10 ite...
Mon, 4 Jan, 2021 at 8:50 PM
What If A Customer Ordered Multiple Times?
If your customer ordered multiple times with different order numbers, The fulfillment fee will be charged per order. Example, Your customer made 5 orders:  ...
Sat, 22 Aug, 2020 at 4:42 PM
Can A Fulfillment Fee Be Refunded?
No, there are no refunds for our fees 
Sat, 22 Aug, 2020 at 4:55 PM
What Do I Get For Paying The Fulfillment Fee
The fulfillment fee covers the services that we offer when your order comes. From packing to logistics and returns.  Confirmation: Our staff will call ...
Sat, 22 Aug, 2020 at 4:58 PM